In terms of popularity, Snapchat has risen through the charts like no other. And that’s mainly due to its privacy-oriented approach and the unique set of features that it offers. Sadly though, the same can’t be said about its app experience. Recently, many users have reported having trouble logging into Snapchat. Some have also complained about Snapchat logging them out repeatedly for no apparent reason. If you’ve been at the receiving end of a similar issue yourself, this post will help you solve the problem and also answer all the questions you might have. So, let’s get right into it.
Table of Contents
Why Does Snapchat Keep Logging Me Out?
Ideally, Snapchat will automatically log you out every time it receives a major update. It does so by taking advantage of the Background App Refresh feature on your phone. While the process works seamlessly, for the most part, it can sometimes keep on repeating because of a glitch resulting in users being logged out of Snapchat automatically.
Besides, if you’ve linked any third-party app with your Snapchat account, then also Snapchat might log you out if it feels that the app is a threat to your privacy.
Apart from that, such errors may occur if you’re on an older version of the app or if your account password is compromised.
1. Check If Snapchat Is Down
Although rare, services like Snapchat can also have downtimes. In such cases, the app may log you out repeatedly and prevent you from signing in. Hence, you should start by checking Snapchat’s server status. For that, you can visit a website like Downdetector.
If the servers are down, you have no option but to wait for Snapchat to fix the issue from their end.
2. Disable Background App Refresh
As stated earlier, any glitch with the background app refresh feature might force Snapchat to log you out repeatedly. To fix that, you can try disabling the background app refresh for Snapchat by following the steps below.
On Android
1. Open the Settings app on your Android and go to Apps and notifications. Find the Snapchat app in the list.
2. Go to Mobile data and Wi-Fi and toggle off the Background data option.
On iPhone
1. Launch the Settings app on your iPhone and navigate to General.
2. Go to Background App Refresh and find the Snapchat app on the list. Lastly, toggle off the switch next to it.
3. Remove Access to Third-Party Apps
If you’ve recently linked any third-party apps with your Snapchat account, then Snapchat may have logged you out because of it. You can try removing access for these third-party apps from Snapchat to see if it helps. Read on to learn how.
1. Launch the Snapchat app on your phone.
2. Tap on the profile icon in the top left corner. Next, tap on the gear icon in the upper right to open Settings.
3. Go to Connected Apps. Here you’ll find all the third-party apps that are linked to your Snapchat account.
4. Select the app you wish to remove and tap on the Remove App button to revoke access.
4. Log Out and Change Your Password
If you’re unable to remain logged in to your Snapchat account despite best efforts, then there’s a possibility that your Snapchat account password is compromised and someone else is trying to use your account. If you feel that’s the case, you can try logging out of Snapchat, which should automatically log you out from every device and reset your Snapchat account password using email or SMS.
5. Avoid Using VPN Connection
Are you using a VPN connection on your phone? If yes, then Snapchat might deem your network as unreliable and log you out. To avoid that, you can try disabling the VPN connection and try logging in again.
6. Update the App
If you haven’t updated the Snapchat app in a while, now would be a good time. Sometimes, outdated versions of the app can lead to all sorts of problems including this one. More often than not, updating the app helps clear out any minor issues and bugs responsible for the error.
7. Reinstall the App
If updating the app doesn’t work, then it might be due to some kind of corrupted data associated with the app. Thus, you can try removing the app and installing it again. Doing so will purge any corrupted data (including cache) and give it a fresh start.
8. Check if Your Snapchat Account Is Locked
Lastly, if all else fails, then it’s possible that your Snapchat account is locked. While there might be several reasons behind this, in most cases, it’s either when Snapchat detects any suspicious activities on your account or when it reckons that your account password is compromised. When that happens, Snapchat will give you an option to unlock your account when you try to log in.
FAQs
Can you tell who logged into your Snapchat?
Snapchat doesn’t provide you with the login history information in its app. To access it, you’ll have to request your account data from its website.
Does Snapchat log you out when someone else logs in?
Yes. Since Snapchat doesn’t allow you to use the same account on multiple devices, when someone else logs in to your account, you’ll be logged out automatically.
How to secure a Snapchat account?
Apart from setting up a strong password, Snapchat recommends that you enable two-factor authentication in the app to make it more secure.
Wrap Up: Snapchat Keeps Logging Me Out Error
If you’re still facing the same problem, then it might be due to a technical glitch on Snapchat’s end. Snapchat has acknowledged similar login issues in past as well. So if that’s the case, you’ll just have to wait it out.
Also Read:
LoginSnapchatsocial mediatroubleshooting
Pankil Shah
Pankil is a Civil Engineer by profession who started his journey as a writer back in 2016. He joined TechWiser in March 2021 as a freelance writer to cover buying guides, explainers, and tips & tricks for Android, iOS, Windows, and Web.